Handcrafted Auspicious Wealth Incense Holder & Home Decor

✧ Handmade

Each piece uniquely shaped by artisans' hands, bearing subtle fingerprints of time.

✧ Heritage

Centuries-old techniques preserved through generations of master-apprentice lineage.

✧ Versatile

For incense ceremonies, tea contemplation, or as heirloom artifacts.

Artisan's hands shaping time

🚚 Shipping Information

Shipping Options

Standard Shipping - FREE on orders over AUD $99

Express Shipping - Flat rate $14.99 AUD (processed in 1-3 business days)

Note: Currently unavailable for orders under AUD $99. Thank you for your understanding!

Estimated Delivery Times

Shipping Method Estimated Time
Standard Shipping 7-15 business days
Express Shipping 7-10 business days

We use Australia Post for reliable nationwide delivery

🔄 Returns & Exchanges Policy

1. Manufacturing Defects

• Replacement available within 3 days of delivery (no refunds for replacements)

• For refunds, please email us within 24 hours with:

  • ✓ Order number
  • ✓ Product details and photos

2. Damage During Transit

• Contact us within 24 hours

• Keep original packaging and provide photo evidence

3. Wrong Item Received

• Email us immediately with:

  • ✓ Order number
  • ✓ Photos comparing expected vs received items

• We'll resolve the issue within 24 hours

🌱 Tea Pet Care Essentials

💦

The Tea Bath

Nestle your tea pet in a shallow dish. Let leftover tea cascade over it - nature's polish!

👐

Gentle Touch

  • Brush with a soft tea brush (never scrub!)
  • Skip white details - they age differently

🚫 Avoid: Steel wool / Chemicals - they strip the natural charm

Frequently Asked Questions

Q1. What materials are used?

Premium Jingdezhen kaolin clay - ultra-pure (Fe₂O₃<0.5%), highly malleable (index 18-25), fires to 85-92% whiteness for that iconic "jade-like glow & crystal chime" quality.

Q2. What's the production method?

100% hand-sculpted using traditional techniques, kiln-fired at 1300°C in reduction atmosphere for superior density.

Q3. How accurate are the colors?

All products are authentically photographed under studio lighting. Slight variations may occur due to monitor calibration - we guarantee material authenticity.

Q4. What about packaging safety?

Triple-layer protection: shock-absorbent foam + reinforced corrugated box + outer waterproof bag. Our breakage rate is <0.5%.

Q5. Can I request custom packaging?

Yes! Choose from: gift wrapping (+$8), wooden box (+$25), or luxury velvet case (+$45).

Details

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