Privacy Policy

The Clay Narrative ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://theclaynarrative.com/] (the "Site"). By using the Site, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

Personal Data

  • Identifiers: Name, email address, phone number, shipping/billing address.

  • Payment Information: Credit card details (processed securely via third-party payment gateways like PayPal/Stripe; we do not store full card numbers).

  • Account Details: Username, password (for registered users).

Non-Personal Data

  • Usage Data: IP address, browser type, device information, pages visited, time spent on Site.

  • Cookies & Tracking Technologies: We use cookies (essential, analytics, and marketing) to enhance user experience and analyze trends.

2. How We Use Your Information

We use collected data for:

  • Order processing, delivery, and customer support.

  • Personalizing your experience and improving our Site.

  • Sending promotional emails (with opt-out options).

  • Compliance with legal obligations.

  • Analytics and advertising (e.g., Google Analytics, Facebook Pixel).

3. Sharing Information with Third Parties

We may share data with:

  • Service Providers: Payment processors, shipping carriers, marketing platforms.

  • Legal Compliance: When required by law or to protect our rights.

  • Business Transfers: In case of merger/acquisition.

We do not sell your personal data to third parties.

4. Cookies & Tracking Technologies

  • Essential Cookies: Necessary for Site functionality (e.g., shopping cart).

  • Analytics Cookies: Help us understand user behavior (e.g., Google Analytics).

  • Advertising Cookies: Used for targeted ads (e.g., Facebook Pixel).

You can manage cookie preferences via your browser settings or our Cookie Consent Banner.

5. User Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Opt-out of marketing communications.

  • Restrict processing or request data portability (GDPR).

  • Lodge complaints with a data protection authority.

To exercise these rights, contact us at [your email].

6. Data Security

We implement SSL encryption, secure payment gateways, and regular security audits. However, no method of online transmission is 100% secure.

7. International Data Transfers

If data is transferred outside your country (e.g., EU to US), we ensure safeguards like Standard Contractual Clauses (SCCs).

8. Children’s Privacy

Our Site is not intended for children under 16. We do not knowingly collect their data.

9. Changes to This Policy

We may update this policy periodically. Changes will be posted on this page with a revised "Last Updated" date.

10. Contact Us

For questions or requests regarding this Privacy Policy, email us at:
support@theclaynarrative.com